Refund policy

Return Policy

At this time, all sales are final, and we do not accept returns or exchanges. We include a link to our return policy in every product description to ensure clarity before purchase.

We understand, however, that unforeseen issues can arise. In such cases, the following exceptions apply:

Exceptions

If your order meets one of the criteria below, please email us at hello@bestiesontheblock.com within 2–3 days of receiving your order, along with images of the issue:

• Incorrect Items: If you received an item different from what you ordered.
• Damaged Items: If your order arrived damaged.

We reserve the right to decline return requests that do not meet these criteria.

Note: If your return request is approved, you will be responsible for any shipping costs associated with returning your items.

Order Cancellations

We allow cancellations within 6 hours of order placement. To cancel your order and receive a full refund, please email us at hello@bestiesontheblock.com.

Looking Ahead

As a new and growing business, we deeply appreciate your understanding of our current policy. Rest assured, we are committed to refining and expanding our return policy in the future to better serve you as we grow.

Thank you for your support and for being part of the Besties on the Block Boutique family. We’re here to help if you have any questions or concerns.

Warm regards,
The Besties On the Block Boutique Team